STOVE STOPS FEEDING PELLETS AND SHOWS
WARNING CODE “H”
Possible Causes: |
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1. | One of the two |
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| tripped. |
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| the top and bottom of the auger housing They send a signal to the | ||||||
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| control board if the auger housing overheats. Wait until the | ||||||
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| stove cools down AND THEN INSPECT YOUR UNIT. | ||||||
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| Improper installation, poor maintenance, or a defective or | ||||||
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| missing component may be causing the stove to overheat. Reset | ||||||
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| the stove and restart it. Call a technician if you get this code | ||||||
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| again. |
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| *See procedure below to restart the stove. |
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| CODE | BEFORE RESETING |
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| TO RESET |
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| H1, H2, H3 | Heat exchanger and/or exhaust system |
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| OR H4 | is/are clogged. Refer to the owner’s manual |
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| Press simultaneously for 2 seconds the reset |
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| for maintenance procedures. |
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| *** After 3 attempts, reset is no longer possible. Call SBI technical support. |
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STOVE STOPS FEEDING PELLETS AND SHOWS |
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WARNING CODE “d” |
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Possible Causes: |
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1. The hopper lid has stayed open for more than 3 minutes |
| As a security measure, the auger will stop turning and feeding pellets as | ||||||||||
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| soon as the hopper lid opens. It will resume normal operation as soon as | ||||||
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| the hopper lid is closed. However, if the hopper lid stays open for more | ||||||
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| than 3 minutes, the unit will stop and a code “d” will appear on the control | ||||||
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| board. Close the hopper lid. Reset the unit and start it again. |
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SMOKE SMELL COMING BACK INTO THE HOME |
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Possible Causes: |
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1. | There is a leak in the vent pipe system. |
| Inspect all vent pipe connections. Make sure they are sealed with RTV | |||||||||
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| silicone that has a temperature rating on 500oF or higher. Also, seal joints | ||||||
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| with |
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2. | The gasket on the combustion/exhaust blower housing has |
| Inspect the gasket on the combustion/exhaust blower housing to make | |||||||||
| gone bad. |
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| sure it is in good shape and replace if necessary. |
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AUGER MOTOR STOPS FEEDING PELLETS AND COMES BACK ON
Possible Causes:
1.The auger motor is overheating and tripping the internal temperature shutoff (thermal protector).
Possible Remedies:
Start by emptying the hopper. Follow procedure described in warning code “E” section #6.
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