Chapter 5: Troubleshooting
Chapter 5: Troubleshooting
If ion do not resolve your issue, contact your
s provider.
P
the suggested solutions in this se ct
ystem administrator or Internet service
roblems with LAN
PCs on the LAN cannot g et IP addresses from the ADSL Router.
he chances are that the in terface used as DHCP server is modified and the client
Cs do not renew IP addresses.
your DHCP serve r is en abled on Private IP Address previously and you modify the
terface to Public IP Address, the client PCs should renew IP addresses.
he PC on the LAN cannot access the Web p age of the ADSL Router.
heck that your PC is on the same subn et with the ADSL Router.
roblems with WAN
T
P
If
in
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P
You cannot access the Intern et.
Check the physical connection between the ADSL Router and the LAN.
If the LAN LED on the front panel is off or keeps blinking, there may be problem
on the cable connecting to the ADSL Router.
At the DOS prompt, ping the IP address of the ADSL Router, e.g., ping
192.168.1.1. If the following response occurs:
Reply from 192.168.1.1: bytes=32 time=100ms TTL=253
Then the connection between the ADSL Router and the network is OK.
If you get a failed ping with the response of:
Request timed out
Then the connection is fail. Check the cable between the ADSL Router and the
network.
Check the DNS setting of the ADSL Router.
At the DOS prompt, ping the IP address of the DNS provided by your ISP. For
example, if your DNS IP is 168.95.1.1, then ping 168. 95.1.1. If the following
response occurs:
Reply from 168.95.1.1: bytes=32 time=100ms TTL=253
Then the connection to the DNS is OK.
If you get a failed ping with the response of:
Request timed out
Then the DNS is not reachable. Check your DNS setting on the ADSL Router.