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Chapter 5 Troubleshooting
Problems Possible cause and remedy
16. T he monitor connected with t he USB cable is not
detected. / USB devices c onnected to the monitor
does not work.
• Check whether the USB cable is c onnected correctly.
(page 37)
• Change the USB port to another o ne. If the PC or
peripheral devices works correc tly by changing the
USB port, contact your local de aler. (Refer to the
manual of the PC for details.)
• Reboot the PC.
• If the peripheral devices work c orrectly when the PC
and peripheral devices are connected d irectly, please
contact your local dealer.
• Check whether the PC and OS are USB co mpliant.
(For USB compliance of the respective device s,
consult their manufacturers.)
• Check the PC’s BIOS setting for USB wh en using
Windows. (Refer to the manual of the PC for details.)