Problems

Possible cause and remedy

16.The monitor connected with the USB • Check whether the USB cable is connected correctly. (page 43)

cable is not detected. / USB devices

Change the USB port to another one. If the PC or peripheral

connected to the monitor does not work.

 

devices works correctly by changing the USB port, contact your

 

 

local dealer. (Refer to the manual of the PC for details.)

 

Reboot the PC.

 

If the peripheral devices work correctly when the PC and

 

 

peripheral devices are connected directly, please contact your

 

 

local dealer.

 

Check whether the PC and OS are USB compliant. (For

 

 

USB compliance of the respective devices, consult their

 

 

manufacturers.)

 

Check the PC’s BIOS setting for USB when using Windows.

 

 

(Refer to the manual of the PC for details.)

Errors involving the built-in sensor and SelfCalibration

Problems

Possible cause and remedy

1. The built-in sensor comes out

• This is not a malfunction. The built-in sensor comes out

automatically when the main power

automatically when the power is switched on to check the

switch is switched on.

operation of the built-in sensor.

2.The built-in sensor does not come out/ • Turn off the main power, and then turn it on again a few minutes

 

stays out.

 

later.

 

 

If a problem still remains after applying the suggested

 

 

 

remedies, contact your local dealer.

3.

Cannot execute SelfCalibration

Check whether the time is set correctly.

 

 

Check whether the mode is set.

 

 

Check whether the calibration targets are set correctly.

4.

SelfCalibration failure

SelfCalibration failed for some reason.

 

Example:

Refer to the SelfCalibration error code table.

 

 

If an error code that does not appear in the SelfCalibration

 

 

 

error code table is displayed, contact your local dealer.

SelfCalibration Error Code Table

Error Code

 

Possible cause and remedy

in the 100s

Indicates errors that occurred during CAL1 SelfCalibration.

in the 200s

Indicates errors that occurred during CAL2 SelfCalibration.

in the 300s

Indicates errors that occurred during CAL3 SelfCalibration.

in the 900s

Displays errors that occurred during SelfCalibration in other

 

 

modes.

0*10

The product maximum brightness may be lower than the target

 

 

brightness. Lower the target brightness.

0*34

The built-in sensor may not have come out during calibration,

 

 

or light may have entered the sensor during measurement.

 

 

Turn off the main power, wait for a few minutes before turning

 

 

the power back on, and then execute SelfCalibration again.

0*50

Light may have entered the built-in sensor while the sensor was

 

 

initializing. Execute SelfCalibration again.

0*90

Modes in which SelfCalibration cannot be executed are

 

 

displayed.

 

 

Execute SelfCalibration after displaying the CAL mode in which

 

 

the targets are set.

0*91

SelfCalibration was cancelled. Execute SelfCalibration again.

Chapter 6 Troubleshooting 39

Page 39
Image 39
Eizo CG245W Problems Possible cause and remedy, Cable is not detected. / USB devices, Stays out, SelfCalibration failure