Troubleshooting | Eizo CG245W specification

Chapter 6 Troubleshooting

If a problem still remains after applying the suggested remedies, contact your local dealer.

•No-picture problems → See No.1 - No.2.

•Imaging problems (digital input) → See No.3 - No.8.

•Imaging problems (analog input) → See No.3 - No.12.

•Other problems → See No.13 - No.16.

	Problems			Possible cause and remedy
1.	No picture	•	Check whether the power cord is connected correctly.
•	Power indicator does not light.	•	Turn off the main power, and then turn it on again a few minutes
			later.
		•	Turn the main power switch on.
		•	Press	.

•	Power indicator lights blue.	•	Set each adjusting value in [Brightness], [Contrast] and [Gain]
			to higher level. (page 22, page 24)
•	Power indicator lights orange.	•	Switch the input signal with	.

•Operate the mouse or keyboard.

•Check whether the PC is turned on.

2.The message below appears.This message appears when the signal is not input correctly even when the monitor functions properly.

• This message appears when no signal is	•	The message shown left may appear, because some PCs do
input.		not output the signal soon after power-on.
Example:	•	Check whether the PC is turned on.
	•	Check whether the signal cable is connected properly.
	•	Switch the input signal with	.

• The message shows that the input signal is	•	Check whether the signal setting of your PC matches the
out of the specified frequency range. (Such		resolution and the vertical frequency settings for the monitor.
signal frequency is displayed in red.)		(refer to the Setup Manual “Setting Screen Resolution”)
Example:	•	Reboot the PC.

•Select an appropriate display mode using the graphics board’s utility. Refer to the manual of the graphics board for details. fD : Dot Clock

(Displayed only when the digital signal inputs) fH : Horizontal Frequency

fV : Vertical Frequency

3.The screen is too bright or too dark. • Adjust using [Brightness] or [Contrast]. (The LCD monitor backlight has a fixed life span. When the screen becomes dark or begins to flicker, contact your local dealer.)

Chapter 6 Troubleshooting 37

Image 37

Eizo CG245W user manual Troubleshooting, Problems Possible cause and remedy No picture

Contents

Page Location of Caution Statement Page Cabinet LCD Panel Contents HinweiseHinweise zur Auswahl des richtigen Introduction Features Controls and Functions Utility Disk Disk contents and software overviewTo use ColorNavigator Basic Operation and Functions Adjusting/SettingDisplaying Menu Exiting Showing Button Guide Functions Calibration Setting Screen Resolution Adjusting Screen Windows Vista WindowsWindows XP Mac OS Adjustment Procedure Perform the auto adjustment Expanding Signal Output Range Range ExtensionDisplaying Screen Correctly Windows Page To adjust color gradation automatically Range Adjustment Adjust the color gradation To select the display mode Color Mode Color AdjustmentMode Purpose Adjustment items in each mode To perform advanced adjustmentsColor Mode Icon Function To adjust the contrast Contrast To adjust the brightness BrightnessTo adjust the color temperature Temperature To adjust the hue Hue To adjust the gamma value GammaTo adjust the color saturation Saturation To adjust the black level Black Level To adjust the gain value GainTo enhance the outline of the image Outline Enhancer To adjust six colors 6 Colors Configuring moving image performance Overdrive Displaying Lower ResolutionsTo change screen size Screen Size Menu Function Settings Buttons that can be locked Enabling/Disabling Mode Selection Mode PresetLocking Buttons Key Lock Setting Orientation Orientation Setting the Eizo Logo Display Logo Setting Range of Frequency Signal Bandwidth Setting Language LanguageSelectable languages Sets the brightness of the front buttons Indicator To reset color adjustment values Color Reset Restoring the Default Setting Checking Calibration Results Result Executing SelfCalibration Calibration Setting the mode to execute SelfCalibration Mode Selection Setting Calibration Details SettingSetting the calibration targets Setting Item Setting Range Set the monitor date and time Setting the monitor date and time Clock Adjustment FRI/SAT/SUN Setting the calibration schedule Schedule Signal inputs Standard Setting the Power Saving Power SaveMonitor Power Indicator Problems Possible cause and remedy No picture Troubleshooting Afterimages appear Problems Possible cause and remedy Characters are blurredRemain on the screen Shown below Cable is not detected. / USB devices Problems Possible cause and remedyConnected to the monitor does not work Stays out Attach the monitor to the arm or stand Attaching an Arm To switch the input signal Connecting More than Two PCs to the MonitorConnection examples Setting Function To set input signal selection Input Selection Making Use of USB Universal Serial Bus Connection Procedure Setup of USB FunctionRequired System Environment Displaying Monitor Information Displaying signal information Signal InfoDisplaying monitor information Monitor Info Specifications USB Main default settings factory settings Unit mm inch Outside Dimensions Pin Signal Connector Pin AssignmentPin No Signal Contact No Signal Remarks Glossary Phase Hdcp High-bandwidth Digital Contents ProtectionRange Adjustment Resolution Tmds Transition Minimized Differential Signaling Temperature VGA Text Preset Timing For more information, please visit FCC Declaration of Conformity Hinweis zur Ergonomie Limited Warranty Begrenzte Garantie Garantie Limitée Garantía Limitada Garanzia Limitata Begränsad Garanti Περιορισμενη Εγγυηση Ограниченная Гарантия 有限责任保证书关于电子信息产品污染控制标识