43
Chapter6Troubleshooting
Chapter 6 Troubleshooting

If a problem still remains after applying the sugges ted remedies, contact your local EIZO representat ive.

6-1. No picture

Problem Possible cause and remedy
1. No picture
• Powerindicatordoesnotlight.
• Checkwhetherthepowercordisconnectedprope rly.
• Press .
• Turnthemainpowerswitchon.
• Turnoffthemainpower,andthenturnitonagainafew
minuteslater.
• Powerindicatorislightingblue. • Increase“Brightness”and/or“Gain”intheAdjustme nt
menu(see“Toperformadvancedadjustments”(page18)).
• Powerindicatorislightingorange. • Switchtheinputsignalwith .
• Operatethemouseorkeyboard.
• CheckwhetherthePCisturnedon.
• Powerindicatorashesorangeandblue. • Thedevicethatisconnec tedusingDisplayPort/HDMI
haveaproblem.Solvetheproblem,turnoffthemonitor,
andthenturnitonagain.RefertotheUser’sManualof
theoutputdeviceforfurtherdetails.
2. The message below ap pears. Thismessageappearswhenthesignalisnotinp utcorrectly
evenwhenthemonitorfunctionsproperly.
• Thismessageappearswhennosignalis
input.
Example:
• Themessageshownleftmayappear,becausesomePCs
donotoutputthesignalsoonafterpower-on.
• CheckwhetherthePCisturnedon.
• Checkwhetherthesignalcableisconnectedpro perly.
• Switchtheinputsignalwith .
• Themessageshowsthattheinputsignalisout
ofthespeciedfrequencyrange.(Suchsignal
frequencyisdisplayedinmagenta.)
Example:
fD:DotClock
fH:HorizontalScanFrequency
fV:Verticalscanfrequency
• CheckwhetherthePCisconguredtomeettheresolution
andverticalscanfrequencyrequirementsofth emonitor
(see“2-1.CompatibleResolutions”(page15)).
• RebootthePC.
• Selectanappropriatesettingusingthegraphic sboards
utility.RefertotheUser’sManualofthegraphicsboard
fordetails.