7 TROUBLESHOOTING

Troubleshooting

This page presents problems that can be corrected by the user. If a problem persists even after applying the suggested remedies, contact an EIZO dealer.

Problems

No picture

1) Indicator status: OFF

2) Indicator status: GREEN

Points to check with possible solutions

Check that the power cord is correctly connected.

Try pressing a key on the keyboard, or clicking the mouse. (The screen-saver software may be active.)

Check brightness and contrast settings. Minimum settings will cause screen to be blank.

3) Indicator status: YELLOW

4)“No signal detected” error message appears.

Try pressing a key on the keyboard, or clicking the mouse. (The screen-saver software may be active.)

If the problem persists, switch off the monitor power for a few minutes, then switch it back on and try again.

Check that the PC is switched ON.

Check that the signal cable is properly connected to the graphics board or PC.

Check that the graphics board is correctly inserted in the PC.

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