Chapter 4 Troubleshooting

If a problem still remains after applying the suggested remedies, contact your local dealer.

No-picture problems → See No.1 - No.2.

Imaging problems (digital input) → See No.3 - No.9.

Imaging problems (analog input) → See No.3 - No.12.

Other problems → See No.13 - No.15.

USB problems → See No.16.

 

Problems

 

 

Possible cause and remedy

1.

No picture

Check whether the power cord is connected correctly. If

Power indicator does not light.

 

the problem persists, turn off the monitor, and then turn it

 

 

 

on again a few minutes later.

 

 

 

Press

.

 

Power indicator is lighting blue.

Set each RGB adjusting value in [Gain] to higher level.

 

 

 

(see page 16)

 

Power indicator is lighting orange.

Switch the input signal with

.

 

 

Operate the mouse or keyboard.

 

 

Check whether the PC is turned on.

2.

The message below appears.

This message appears when the signal is not input

 

 

correctly even when the monitor functions properly.

This message appears when no signal is input.

The message shown left may appear, because some

 

 

 

PCs do not output the signal soon after power-on.

 

 

Check whether the PC is turned on.

 

 

Check whether the signal cable is connected properly.

 

 

Switch the input signal with

.

The message shows that the input signal is out of the

Check whether the signal setting of your PC matches

 

specified frequency range. (Such signal frequency is

 

the resolution and the vertical frequency settings for the

 

displayed in yellow.)

 

monitor. (See “Compatible Resolutions/Frequencies” on

 

Example:

the cover back of the Setup Manual.)

 

 

Reboot the PC.

 

 

 

Select an appropriate display mode using the graphics

 

 

 

board’s utility. Refer to the manual of the graphics board

 

 

 

for details.

 

 

 

 

fD : Dot Clock

 

 

 

 

 

(Displayed only when the digital signal inputs)

 

 

 

fH : Horizontal Frequency

 

 

 

 

fV : Vertical Frequency

 

3.

The screen is too bright or too dark.

Adjust using [Brightness] or [Contrast]. (The LCD

 

 

 

monitor backlight has a fixed life span. When the screen

 

 

 

becomes dark or begins to flicker, contact your local

 

 

 

dealer.)

 

4.

Characters are blurred.

Check whether the signal setting of your PC matches

 

 

 

the resolution and the vertical frequency settings for the

 

 

 

monitor. (See “Compatible Resolutions/Frequencies” on

 

 

the cover back of the Setup Manual.)

 

 

Adjust using [Sharpness]. (see page 18)

5.

Afterimages appear.

Use a screen saver or off timer function for a long-time

 

 

 

image display.

 

 

 

• Afterimages are particular to LCD monitors. Avoid

 

 

 

displaying the same image for a long time.

6.Green/red/blue/white dots or defective dots remain • This is due to LCD panel characteristics and is not a

on the screen.

failure.

 

 

24 Chapter 4 Troubleshooting

 

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Eizo S1932 manual Problems Possible cause and remedy No picture, Message below appears, Screen is too bright or too dark