CHECK THESE POINTS IF YOUR MAYTAG NEPTUNE® TL CLOTHES WASHER...

Won’t Fill

Won’t Tumble

Lid Locked Shut; Will Not Open

Is Noisy

The Touchscreen is Fading

Freshening

Your Washer

Be sure the lid is closed.

Plug cord into a live electrical outlet.

Check fuse or reset circuit breaker.

Open and close the lid, then push the Start/Pause touchpad.

Turn both faucets on fully.

Straighten inlet hoses.

Disconnect hoses and clean screens. Hose filter screens may be plugged.

Check fuse or reset circuit breaker.

Open and close the lid, then press the Start/Pause touchpad. For your safety, the clothes washer will not tumble or spin unless the lid is closed.

Some cycles are designed to tumble then pause. This is normal.

Press the Start/Pause touchpad to stop the washer.

It may take up to 2 minutes for the lid lock mechanism to disengage.

A locked lid may not unlock during a power outage.

Clothes washer should be leveled properly as outlined in installation instructions.

Check that the leveling leg lock nuts are tightened.

Be sure rubber feet are installed on leveling legs.

Weak floors can cause vibration and walking.

The load may be unbalanced.

For information on normal operating sounds, see page 23.

The contrast may need to be adjusted. Select the Help option pad then “select preferences”. Touch “change monitor contrast”. Using the arrows move the block to the left or right to improve the visual quality of the touchscreen.

See Cleaning the Interior, page 19.

POP-UP WINDOWS

In an effort to better understand what is occurring with your Maytag Neptune® TL Washer, pop-up windows may appear. These windows are there to inform you of what is happening and what actions may need to be taken. Examples of these pop-up windows are below.

est. time:

main wash

your cycle

lid unlocked

 

The cycle is complete. OPTIONSThe load

cotton

 

 

may now be removedmax. extract spin

fabrics

end chime medium

 

 

Auto Temp ON

hot wash

 

cold rinse

 

stain treat

ok

24 min

save as a favorite

 

Press "Start/Pause" or

 

est. time:

40

main wash

 

change selections below.

 

 

your

cycle

lid locked

 

Excess suds were detectedOPTIONS

 

 

 

The washer is checkingOPTIONSthe lid

 

 

cotton

 

 

 

 

 

cotton

 

 

 

 

 

during recent cycles. Try using

spin

 

 

lock system and willmaxunlockextract

spin

 

 

 

max extract

 

 

 

fabricslow sudsing or less detergent.

 

 

 

fabrics

 

 

 

medium

 

 

 

end chime medium

 

 

shortly. This is normal.end chime

 

See the help section on User's

 

 

 

 

 

Auto Temp

ON

 

 

 

Auto Temp ON

 

 

 

 

 

 

Guide for more information.

 

hot wash

 

 

 

 

hot wash

 

 

 

 

 

 

 

 

cold rinse

 

 

 

 

cold rinse

 

 

 

 

 

 

ok

 

 

 

 

ok

 

 

stain treat

 

stain treat

 

 

24

min

 

save as a favorite

 

24

 

 

save as a

favorite

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Home

 

 

 

 

 

 

 

A power failure occured during

 

 

the current cycle. Press

 

 

cycle"Start/Pause" to continuefavoritethis

 

 

cycle.

 

 

cycles

 

 

library

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

stain

ok

set your

 

 

 

 

 

cycle

 

 

 

 

 

 

After you have read the message, touch “ok” and the pop up window will disappear.

For further assistance, call Maytag Customer Service toll-free at 1-888-4-MAYTAG (1-888-462-9824).

U.S. customers using TTY for deaf, hearing impaired or speech impaired, call 1-800-688-2080.

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Electrolux Neptune operating instructions POP-UP Windows, Stain treat 24 min, Min, Library Stain