Please read Troubleshooting Guide and/or visit www.insinkerator.com before calling AnswerLine™
TROUBLESHOOTING
PROBLEM | POSSIBLE CAUSE | WHAT TO DO | |
Water and steam spits | • Unit is boiling. | • Depress faucet lever to release some water from | |
forcefully from spout | May be normal during initial setup. | the tank. | |
without turning on the | • Adjust water temperature using dial on tank front. | ||
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dispenser faucet. |
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| Remember that at higher altitudes, water boils | ||
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| at lower temperatures. | |
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Water is not hot | • The unit is unplugged. | • Make sure the unit is connected to a properly grounded | |
| • The electric outlet is inoperative. | electric outlet. | |
| • Make sure the circuit breaker fuse is functioning properly. | ||
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| • Check that the outlet is not switched off. | |
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Water is too hot | • Thermostat is not adjusted to | • Adjust the thermostat slowly, then depress or twist faucet handle | |
or not hot enough | your needs. | for 20 seconds to bring in fresh water to be heated at the new | |
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| setting. Allow | |
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Water is dripping from | • The expansion chamber isn’t draining | • Unplug the unit. If the dripping doesn’t stop after a few | |
the spout/vent | properly due to low water pressure. | minutes, check the supply valve to ensure that is fully | |
intermittently | • The spout is blocked. | open and there are no obstructions in the water line | |
| reducing the pressure below 30 psi (i.e., a poorly mounted | ||
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| saddle valve, a clogged water filter, or a partially opened | |
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| • Unscrew spout end piece and clean out any debris. | |
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Water is dripping | • Debris in the water line may be | • Unscrew spout end piece and clean out any debris. | |
from the spout/vent | in the faucet valve seat causing a | • Depress lever | |
constantly | slow water leak. | ||
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Divided stream
• Debris in the end piece.
• Unscrew spout end piece and clean out any debris.
If you are still experiencing trouble call the AnswerLine™
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