Enterasys Networks ENTERASYS ATX manual Getting Help, Using On-line Help

Introduction

The command buttons, for example , call up a menu listing the windows, screens, or commands available for that topic.

Any menu topic followed by ... (three dots) — for example Statistics... — calls up a window or screen associated with that topic.

Getting Help

This section describes two different methods of getting help for questions or concerns you may have while using NetSight Element Manager.

Using On-line Help

You can use the ATX Chassis window Help buttons to obtain information specific to the device. When you click on a Help button, a window will appear which contains context-sensitive on-screen documentation that will assist you in the use of the windows and their associated command and menu options. Note that if a Help button is grayed out, on-line help has not yet been implemented for the associated window.

From the Help menu accessed from the Module View window menu bar, you can access on-line Help specific to the Module View, as well as bring up the Chassis Manager window for reference. Refer to Chapter 2 for information on the Module View and Chassis Manager windows.

NOTE

All of the NetSight Element Manager help windows use the standard Microsoft Windows help facility; if you are unfamiliar with this feature of Windows, you can select Help — >How to Use Help from the Program Manager window, or consult your Microsoft Windows User’s Guide.

Getting Help from the Global Technical Assistance Center

If you need technical support related to NetSight Element Manager, please contact the Global Call Center via one of the following methods:

By phone:	(603) 332-9400
	24 hours a day, 365 days a year
By fax:	(603) 337-3075
	24 hours a day, 365 days a year
By mail:	Enterasys Networks
	Technical Support
	35 Industria Way
	Rochester, NH 03867
By e- mail:	support@enterasys.com

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