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Epson 10000XL Uninstalling Your Scanner Software, Windows, Macintosh

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Uninstalling Your Scanner Software

If you need to uninstall EPSON Scan, follow the instructions below. Be sure to remove your software as described here before reinstalling it.

Note: To uninstall other software included with your scanner, see the online help documents included with those programs.

Windows

1.Turn off the scanner and disconnect it from your computer.

2.Open the Windows Control Panel and select Uninstall a Program (Windows Vista), Add or Remove Programs (Windows XP) or Add/Remove Programs

(Windows 2000).

3.Select EPSON Scan, and click Uninstall/Change (Windows Vista) or Change/Remove (Windows XP or 2000).

With Windows Vista, when you see the User Account Control screen, click

Continue.

4.When a confirmation box appears, click Yes.

5.Follow the on-screen instructions to remove the software. If you see a message prompting you to restart the computer, select Yes, I want to restart my computer now, and click Finish.

See the Start Here sheet to reinstall your software.

Macintosh

1.Turn off your scanner and disconnect it from your computer.

2.Insert your Scanner Software CD-ROM in your drive. If necessary, double-click the CD-ROM icon.

3.Open the COMMON\EPSON Scan folder.

4.Double-click the EPSON Scan Installer icon.

5.If the Authorization window opens, click the key icon, enter the Administrator’s name and password, click OK, then click Continue.

Solving Problems 77

Contents

Page Copyright Notice A Note Concerning Responsible Use of Copyrighted Materials Trademarks Contents Chapter USING OPTIONAL EQUIPMENT MAINTENANCE SOLVING PROBLEMS Appendix A SPECIFICATIONS Appendix B REQUIREMENTS AND NOTICES Page Welcome About Your Scanner Getting More Information Viewing Your Electronic Reference Guide Page Scanning Basics Placing Your Original Document Using EPSON Scan Scanning Your Image Page Using the Preview Screen Thumbnail Full-size Selecting the Scanning Area Moving and Resizing Marquees Applying Image Adjustments Working With Multiple Marquees Scanning a Photo With Adobe Photoshop Elements Page Creating Editable Text With ABBYY FineReader Sprint Page Using Professional Mode to Customize Your Scans Page Page Page Scanning to a File With EPSON Scan Page Getting the Most From Your Scanner Scanning Tips Scaling (Resizing) Images Using Color Management Page Enhancing Image Quality Using Unsharp Mask Using Descreening Using Backlight Correction Using Dust Removal Using Grain Reduction Batch Scanning Photos and Film Previewing Your Images in Thumbnail Mode Page Scanning With the a Start Button Page Page Using Optional Equipment Transparency Unit Installing the Transparency Unit Using the Transparency Unit Placing Standard Film Sizes on the Scanner Placing Nonstandard Film Sizes on the Scanner Scanning Your Film Page Page Scanning Paper Documents Automatic Document Feeder Installing the Automatic Document Feeder Page Loading Pages in the Automatic Document Feeder Page Scanning Your Document Clearing Paper Jams Page Network Image Express Interface Card Connecting the Scanner to Your Network Setting Up EPSON Scan Page Maintenance Transporting the Scanner Cleaning the Scanner Solving Problems Checking the Status Lights Problems and Solutions The scanner doesn’t scan your image Pages jam in the automatic document feeder The automatic document feeder is running too slowly You cannot scan film with the transparency unit The scanner doesn’t start when you press the a Start button Software Problems EPSON Scan doesn’t work properly You can’t select ADF as the Document Source (Office Mode or Professional Mode) You can’t scan multiple images The scanned image isn’t the same size as the original The file size is too big Quality Problems Your scanned image is blank, or it’s too light or too dark Your scanned image is out of focus The edges of the document aren’t scanned properly Your image scans at an angle Straight lines in the image come out jagged A line of pixels is missing from the image Moiré (cross-hatch)patterns appear in the scanned image You get poor character recognition during OCR scanning Uninstalling Your Scanner Software Windows Macintosh Page Where To Get Help Internet Support Speak to a Support Representative Purchase Supplies and Accessories Specifications Page Transparency Unit (B12B813362) Automatic Document Feeder (B813212) Page Requirements and Notices System Requirements Important Safety Instructions Declaration of Conformity FCC Compliance Statement For United States Users Warning For Canadian Users ENERGY STAR Compliance Warranty Epson America, Inc. Limited Warranty Page Index