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Epson 1240U Problem Solving, Scanner Light and Buttons

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Problem Solving

This chapter gives you the basics for diagnosing and solving scanner problems. For illustrations identifying the scanner parts, see the inside back cover of this manual.

For more troubleshooting tips, see the “Troubleshooting” section of your electronic Reference Guide.

Scanner Light and Buttons

The scanner has one light and three buttons. The tables on the next page provide details about the light status and button functions.

	Start button
indicator light	Copy button
	Scan button

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Contents

Page Copyright Notice A Note Concerning Responsible Use of Copyrighted Materials Trademarks Contents Using the Transparency Unit Scanner Maintenance Problem Solving Requirements and Notices Index A Complete Scanning Solution Getting More Information Cautions, Notes, and Tips Setting Up Your Scanner Unpack Your Scanner Choose a Good Place for Your Scanner Unlock and Initialize the Scanner Connect the Scanner to Your Computer Install the EPSON TWAIN Driver If You’re Running Windows 98 Page Page If You’re Running Windows Millennium Edition Page If You’re Running Windows 2000 Page Page Page If You’re Using a Macintosh Page Install the Scanner Software and Bonus Software Page Page Install Adobe PhotoDeluxe Windows Macintosh Viewing Your Electronic Manuals Viewing Your HTML Reference Guide Page Viewing Your EPSON Smart Panel PDF Manual Navigating a PDF Manual Scanning from Start to Finish Placing Your Original Document Using the Scanner Buttons Using EPSON Smart Panel Scanning Projects Scanning and Converting a Text Document Page Page Page Scanning a Document to E-mail Scanning and Copying Scanning for Creativity Scanning with EPSON TWAIN Selecting TWAIN from Your Application Using EPSON TWAIN Page Page Selecting TWAIN Settings Tips for Getting the Best Scan Recommended Settings Selecting Resolution Scanning Something That Doesn’t Fit Under the Document Cover Using the Transparency Unit Installing the Transparency Unit Loading Transparencies Loading 35 mm Negative or Positive Film Loading Brownie Size Film Loading 4 x 5 inch Film Loading Slides and Film Directly on the Document Table Page Selecting Settings Scanning Reflective Documents or Photographs Removing the Transparency Unit Scanner Maintenance Cleaning the Scanner Transporting the Scanner Problem Solving Scanner Light and Buttons Page Problems and Solutions Setup Problems Scanner Problems The scanner doesn’t scan The scanner lid seems “loose.” You’re having trouble scanning while using the transparency unit Software Problems You need to reinstall EPSON TWAIN in Windows You need to reinstall your scanner software on a Macintosh Scanning Problems Your scanned image is blurred or distorted Your image scans at an angle The edges of the document are not scanned Your image is too dark The color is patchy or distorted at the edges of the image Color of negative film preview images looks odd The image does not look the same as the original Straight lines in the image are jagged A line of dots is always missing in the scanned image A line of dots always appears in the scanned image The printed image is larger or smaller than the original size You cannot print your image or the printout is garbled Where To Get Help EPSON Technical Support Bonus Software Technical Support Requirements and Notices System Requirements Windows Macintosh Important Safety Instructions Page ENERGY STAR Compliance FCC Compliance Statement Declaration of Conformity Warranty Epson America, Inc. Limited Warranty Page Index