You can purchase genuine EPSON supplies and accessories from the EPSON Store at

(800)873-7766 or visit our web site at www.epsonstore.com (U.S. sales only). In Canada, please call (800) 873-7766 for dealer referral.

If you need help using another manufacturer’s software with an EPSON product, see the documentation for that software for technical support information.

Bonus Software Technical Support

Software

Telephone

Fax

Online and E-mail

 

 

 

 

EPSON TWAIN driver

U.S.

(800) 922-8911

support.epson.com

ScanSoft

(562) 276-4382

fax-on-demand

 

 

system

 

TextBridge Pro

Canada

 

 

 

EPSON Software Film

(905) 709-3839

 

 

 

 

 

Factory

 

 

 

 

 

 

 

EPSON Smart Panel

(510) 445-8616

(510) 445-8601

tech@newsoftinc.com

 

 

 

 

Adobe PhotoDeluxe

(206) 675-6126

(206) 675-6137

www.adobe.com/support

Adobe Photoshop LE

6:00 AM to 5:00 PM,

fax-on-demand

techdocs@adobe.com

PST, Monday through

system

 

 

 

Friday (pay support)

 

 

 

 

 

 

ArcSoft PhotoPrinter

(510) 440-9901

(510) 440-1270

www.arcsoft.com

2000 Pro

8:30 AM to 5:30 PM,

 

support@arcsoft.com

 

PST, Monday through

 

ArcSoft Panorama

 

 

Friday

 

 

Maker 2000

 

 

 

 

 

 

 

 

 

Monaco Systems

(978) 749-9944

—

www.ezcolor.com/faq.html

MonacoEZcolor*

9:00 AM to 5:00 PM,

 

support@monacosys.com

 

EST, Monday through

 

 

 

 

 

Friday

 

 

 

 

 

 

*Software offer available at a discounted price for EPSON Perfection 1240U/1240U PHOTO owners, for a limited time. Call (978) 749-9944 to order from Monaco Systems. The color management package includes software, a target print, and a corresponding target file. You can install the software and target file from your scanner CD-ROM. However, you won’t be able to use the software until you obtain the target print, available by mail when you purchase the color management package for $149 (U.S.)—that’s half off the retail price of $299. The offer expires 12/31/01.

68 Problem Solving