The edges of the document are not scanned.

Check the position of your source document. Adjust your document’s position so that the image is within the glass area.

The document table has non-readable areas around the edges. If part of your document extends beyond the maximum limits marked on the document table edge guides, you may have to reposition your document so that the image you want to scan is within the readable area.

Make sure the marquee (the frame showing the selected area) has selected the entire image.

Your image is too dark.

Make sure your software settings are correct for your document type.

Try adjusting the brightness with your application software. Also check the brightness and contrast values of your display screen.

If you are using the transparency unit, make sure the rectangular window near the hinges on the base is uncovered, or make sure the top of the transparency unit is closed when scanning.

Problem Solving 63