■Because your monitor and printer use different technologies to represent colors, your printed colors cannot exactly match the colors you see on your monitor screen.

Your software may not have sufficient color matching and color management features, or these components of your software may not be correctly installed. (See your software, monitor, and computer manuals for information on color matching and calibration.)

■If you are importing an image file into your application software, make sure the file format is one your software can read. Also check that the image settings in your application are appropriate for the type of image you want to scan. (See your software manual.)

■Check the image settings in your scanner software, especially data format, gamma correction, and color correction. Try a different combination of these settings.

Straight lines in the image are jagged.

The document may have been placed at an angle on the document table. Align it so that the horizontal and vertical lines are carefully aligned with the scales on the top and side of the document table.

A line of dots is always missing in the scanned image.

■If you are printing, your printer may be running out of ink or toner and you need to replace the cartridge. For an EPSON ink jet printer, try cleaning the print head as described in your documentation.

■If this happens on both your screen and printout, the scanner’s sensor may be malfunctioning. Consult your dealer.

A line of dots always appears in the scanned image.

If this happens on both your screen and printout, the document table glass may be dusty or scratched. Clean the document table glass as described on page 53.

Problem Solving 65