■This may also be due to the power saving function (sleep mode); if the scanner doesn’t receive any commands after ten minutes, it turns off the lamp. The lamp comes back on when you scan.
The scanner doesn’t scan.■Make sure you selected EPSON TWAIN 5 as your scanner source.
■Wait until the fluorescent lamp stays on (ready for scanning). You may need to preview your scan to make the lamp come on.
■If you are using a USB hub, try connecting the scanner directly to the computer’s USB port.
Use only the USB cable that came with your scanner.
■If you see your scanner in the Windows Control Panel, but you can’t scan, uninstall and reinstall your scanner as described on page 59.
You see the message “Scanner Not Ready” (Windows) or “Cannot find the scanner on the bus” (Macintosh).
■Make sure the scanner is plugged in. You may need to restart your computer after plugging in your scanner.
■Make sure your USB cable is securely connected. If you still see the message, unplug your scanner, then plug it in again, and restart your system.
The scanner lid seems “loose.”This is normal. Your scanner has a
■Make sure the transparency unit is correctly installed, connected to the scanner’s option interface, and turned on.
■Make sure you select the correct Document Source setting for the option and your image:
TPU for neg.Film, or TPU for pos.Film.
■Make sure the transparency lid is closed.
58 Problem Solving