Lines appear in the scanned image when using the transparency unit.

Dust in the transparency unit’s calibration window will result in a vertical line in the scanned image.

Clean the scanner document glass, especially in the calibration window area on your scanner.

The printed image is larger or smaller than the original size.

You have changed the resolution or scaled your image. The image size settings in your software determine the size of the printed image. Do not use the size of the image on your monitor to judge the printed size.

You cannot print your image or the printout is garbled.

Your image file size may be too large. Confirm that the computer has enough memory for your software. If your computer has many device drivers, or if you are running other software at the same time, or using RAM-resident programs, the computer may not have enough memory available. (See your software and computer documentation.)

Check that the printer is properly connected to the computer and is correctly set up. (See your printer manual.)

Check that your software is properly installed and set up for your printer. (See your software manual.)

66 Problem Solving