Solving Password Problems

You have forgotten the password.

■Write down the request code that appears in the Password Protect Release screen and contact EPSON. See “Where To Get Help” on page 83.

■If you turned on the password protect feature before setting the password and no password was set before, try using the default password: 0000.

You don’t have the remote control.

You must have the remote control to enter the password. If necessary, you can purchase a replacement remote control from EPSON (part number: V12H007T13).

Solving Problems with the Remote Control

The projector doesn’t respond to remote control commands.

■Make sure the tape has been removed from the battery tray as described on page 40.

■Make sure you are within 20 feet of the projector, and within range of the projector’s front or back sensor (approximately 30° to the left or right and 15° above or below).

■The remote control battery may not be installed correctly or may be low on power. Change the battery as described on page 44.

■Dim the room lights and turn off any fluorescents. Make sure the projector is not in direct sunlight. Strong lighting, especially fluorescent lights, may affect the projector’s infrared receivers.

■Turn off any nearby equipment that emits infrared energy, such as a radiant room heater.

82Solving Problems