You have lost the remote control.

You need the remote control to access many projector features. If you have lost it, you can order another from EPSON (part number V12H007T13).

To prevent losing the remote control, store it in the compartment beneath the projector, as described on page 40.

You can’t control the mouse pointer with the remote control.

Make sure the mouse cable is securely connected to both your computer’s mouse port or USB port and the projector’s USB port. For details, see page 19.

Make sure RS232C is selected as the COM Port setting in the Advanced menu. See page 54.

To use the USB mouse connection on a PC, your system must have a “clean” installation of Windows 98, Windows Me, Windows XP, or Windows 2000. The connection may not work correctly if your system was upgraded from Windows 95.

Where To Get Help

EPSON provides technical assistance through electronic support services 24 hours a day, as listed in the following table.

Service

Access

 

 

World Wide Web

From the Internet, you can reach EPSON’s

 

product support page at

 

http://support.epson.com. After selecting

 

your product, you can access troubleshooting

 

information, download product

 

documentation, and receive technical advice

 

through e-mail.

 

 

Presenters Online

Access tips, templates, and training for

 

developing successful presentations at

 

http://www.presentersonline.com

 

 

Solving Problems 83