Troubleshooting

In Windows 98 or Windows 95, the Status Monitor 2 window doesn’t appear.

Possible cause

Solution

You may not have restarted

Click Start, select Shut Down, click Restart the computer, and

your computer after

click Yes to restart your computer. Then try using Status

installing Status Monitor 2.

Monitor 2.

 

 

You don’t have both parts of

Status Monitor 2 comes in two parts: one that finds the printer on

Status Monitor 2 installed.

the network, and the other that recognizes your specific printer.

 

Uninstall Status Monitor 2 (as described on page 6-17) and

 

reinstall it as described in the Setup Guide.

 

 

You’re using ScanDisk.

Before using ScanDisk, turn off background monitoring in Status

 

Monitor 2. (See page 4-7 for instructions.) Then turn it back on

 

when you’re finished using ScanDisk.

 

 

The printer isn’t in the list of monitored printers.

Make sure your printer has been added to the monitored printers list in Status Monitor 2. See page 4-2 for more information.

Printing is too slow.

Possible cause

Solution

Your printer software

For the fastest printing, try the following:

options are set incorrectly.

Set Print Quality to Economy.

 

Turn MicroWeave off.

 

Turn High Speed on.

 

Choose Black ink.

 

Choose No Halftoning.

 

See Chapters 1 and 3 for more information.

 

 

Your system doesn’t have

To free up resources, try the following:

enough resources.

Clear space on your hard disk or run a defragmentation utility.

 

Don’t run too many applications at the same time.

 

Turn off virtual memory.

 

Increase your system’s memory (RAM)

 

Upgrade your CPU.

 

 

You’re using background

Select EPSON Monitor3 and choose Get Info from the File menu

printing on a Macintosh.

to increase the Memory Requirements for EPSON Monitor3. See

 

Chapter 4 for more information. If that doesn’t work, turn off

 

background printing (you won’t be able to use Monitor3).

 

 

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