Troubleshooting

Your printer icon doesn’t appear in the Chooser (Macintosh).

Possible cause

Solution

Your Macintosh has

Disable Quick Draw GX in the Extensions Manager. Make sure

extension conflicts. See

EPSON Monitor3 and SC 850AT are enabled, and then restart your

also “Solving Network

Macintosh.

Problems” on page 7-1 of

 

your Administrator’s Guide.

 

 

 

The “SC 850AT cannot be used” message appears (Macintosh).

Possible cause

Solutions

The printer software has

Remove and reinstall the printer software as described on

been corrupted.

page 6-18.Then, in the Extensions Manager, disable Quick Draw

 

GX, enable EPSON Monitor3 and SC 850AT, and restart your

 

Macintosh.

 

 

Fixing Paper Problems

To avoid most paper handling problems, do the following:

Use smooth, high-quality media designed for ink jet printers that meets the media specifications in Appendix C.

Follow all loading and handling instructions included with the media.

Load the media with the printable side face up as described in the Setup Guide and in Chapter 2.

If you have any paper problems, check here for solutions.

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