Problem Solving
This section gives you the basics for diagnosing and solving printer problems.
■First see “Diagnosing Printer Problems” to help determine what the cause of the problem may be.
■Then see “Problems and Solutions” on page 63 for solutions to common setup, software, print quality, paper feeding, or other problems.
It’s a good idea to check EPSON’s web site periodically for possible updates to your printer driver. Visit www.epson.com and check the section for your product to see if there is a new driver available, free of charge, for downloading to your computer. Download instructions are posted for your convenience.
Diagnosing Printer Problems
You can diagnose some problems by checking the printer’s control panel lights, as described below, or running a printer check, as described on page 61.
Checking the Control Panel Lights
paper out light |
| |
color ink out light | power | |
light | ||
| ||
black ink out light |
|
cleaning button | load/eject button power button |
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