Where To Get Help

If you need help with your printer or its software, see the contact information below. If you need help using the bonus photo software that came with your printer, see page 77.

For help using any other software on your system, see the documentation for that software for technical support information.

EPSON Technical Support

EPSON provides technical assistance 24 hours a day through the electronic support services and automated telephone services listed in the following table:

Service

Access

 

 

World Wide Web

From the Internet, you can reach EPSON Support at

 

www.epson.com. At this site, you can download drivers and

 

other files, look at documentation such as product brochures and

 

user manuals, and access troubleshooting information.

 

 

EPSON Internet

If you have Internet FTP capability, use your Web browser (or

FTP Site

other software for FTP downloading) to log onto ftp.epson.com

 

with the user name anonymous and your e-mail address as the

 

password.

 

 

EPSON E-Mail

To receive technical advice through e-mail, go to

Technical Support

www.epson.com and complete the form under troubleshooting

 

tab, as requested.

 

 

Automated

A variety of automated help services are available 24 hours a day,

Telephone Services

seven days a week. To use these services, you must have a

 

touch tone telephone and call (800) 922-8911.

 

 

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