You see wrong or missing colors.

Make sure the Ink setting is set to Color for color images and your application is set for color printing.

Make sure the print head nozzles are not clogged. To clean the print head, see page 49.

Make sure an ink cartridge isn’t low on ink. To replace an ink cartridge; see page 52.

If you’re printing a high-resolution image, turn off PhotoEnhance as described on page 15.

Try using Automatic mode. See page 8 (Windows) or page 13 (Macintosh) for instructions.

You may be using a PhotoEnhance special effect that alters image colors, such as Sepia; see page 15.

Your printed colors can never exactly match your on-screen colors. However, you can use a color management system to get as close as possible. See the advanced color management tips on page 17 and your electronic Reference Guide.

You see colored hues in the gray parts of a black-and-white photograph.

You may be printing the gray tones in color mode. Color mode provides the smoothest gradations, but may make some hues noticeable. To eliminate color hues from the gray tones, make sure the Media Type setting matches the paper you loaded (see page 26) and try one of the following:

Select Black as the Ink setting (your image may be grainier, with less subtle gradations); see page 8 (Windows) or page 13 (Macintosh).

Leave Color as the Ink setting, but clean and align your print head, as described on page 49 and page 55.

If you scanned the image, make sure you calibrated the color correctly with your scanning software.

Create a color calibration profile with a color management program to improve the image’s color balance.

Your printout is grainy.

Try using a higher quality paper.

Set the Quality/Speed slider to the Quality setting in your printer software; see page 8 (Windows) or page 13 (Macintosh).

Run the Print Head Alignment utility. See page 55 for instructions.

Increase the image resolution or print it in a smaller size; see your software documentation.

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