Your printout is blurry or smeared.

Make sure your paper isn’t damp or loaded face down. If it’s damp, reload a new stack of paper.

Use a support sheet, or load your paper one sheet at a time.

Make sure your paper meets the specifications listed in your electronic Reference Guide.

Use EPSON papers to ensure proper saturation and absorption of genuine EPSON inks. Non-EPSON media may not be compatible and may produce ink bleeding or pooling.

Run the Print Head Alignment utility. See page 55 for instructions.

Check the paper thickness lever position. If it’s in the + position, your printer is set for thicker paper or envelopes and your image may smear. For most papers, set the paper thickness lever to the 0 position.

Remove each sheet from the output tray after printing, especially when you’re printing on transparencies.

Your printout is faint or has gaps in the image.

Make sure the print head nozzles are not clogged. To clean the print head, see page 49.

Check the control panel lights to see if the ink cartridges are low on ink. To replace an ink cartridge, see page 52.

Make sure the Media Type setting matches the paper you loaded. See page 26 for guidelines.

Make sure your paper isn’t damaged, old, dirty, or loaded face down. If it is, reload a new stack of paper with the printable side up; it is usually whiter or shinier than the other side.

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