Epson 9100i Telephone Support Services

	Where To Get Help
	EPSON provides technical assistance through electronic support
	services and automated telephone services 24 hours a day, as listed in
	the following table:
Service	Access
World Wide Web	From the Internet, you can reach EPSON’s product support page at
Technical Support	http://support.epson.com. After selecting your product, you can view
	frequently asked questions and answers, download product documentation,
	and receive technical advice through e-mail.
Automated Telephone	A variety of automated help services are available 24 hours a day, seven days
Services	a week. To use these services, you must have a touch tone telephone and
	call (800) 922-8911.
Presenters Online	Access tips, templates, and training for developing successful presentations
	at http://www.presentersonline.com
	Telephone Support Services

note

You can purchase screens, carrying cases, or other accessories from EPSON by calling (800) 873-7766; in Canada, please call

(800)873-7766 for dealer referral. To purchase accessories online or view EPSON’s complete product catalog, visit the EPSON Store at www.epsonstore.com (U.S. sales only). To see our full line of multimedia projectors, go to www.epson.com/mul_proj.

To use the EPSON PrivateLine Support service, call (800) 637-7661 and enter the PIN on the EPSON PrivateLine Support card included in your Owner’s Kit. This is the fastest way to speak to a live representative, and it’s free. This service is available 6 AM to 6 PM, Pacific Time, Monday through Friday, for the duration of your warranty period.

You may also speak to a projector support specialist by dialing one of these numbers (toll or long distance charges may apply):

■U.S.: (562) 276-4394, 6 AM to 6 PM, Pacific Time, Monday through Friday

■Canada: (905) 709-3839, 6 AM to 6 PM, Pacific Time, Monday through Friday

Before you call, please have the following information ready:

■Product name (EPSON PowerLite 8100i or 9100i)

■Product serial number (located on the bottom of the projector)

■Video source (computer, DVD player, etc.) and how it’s connected

■Description of the problem

92Solving Problems