4. Restart your Macintosh, then see the Start Here sheet to reinstall your software.

Macintosh OS X

1.Open the Applications folder, then the Utilities folder.

2.Select Print Center, select SP 960, and click the Delete button.

3.Restart your Macintosh, then see the Start Here sheet to reinstall your software.

Where To Get Help

If you need help with your printer, EPSON Print CD, Film Factory, or the P.I.M. II Plug-in for Adobe Photoshop, see the information below. See page 85 for help with the other software that came on your printer CD-ROM.

EPSON provides technical assistance 24 hours a day through the electronic support services and automated telephone services listed below:

Service

Access

 

 

World Wide

From the Internet, you can reach EPSON Support at

Web

http://support.epson.com. At this site, you can download drivers and

 

other files, look at product documentation, access troubleshooting

 

information, and receive technical advice through e-mail.

 

 

Automated

A variety of automated help services are available 24 hours a day, seven

Telephone

days a week. To use these services, you must have a touch tone

Services

telephone and call (800) 922-8911. Your EPSON SoundAdviceSM

 

Express Code is 70415. Use this code to quickly select the EPSON

 

Stylus Photo 960 in SoundAdvice.

 

 

To speak to a technical support representative, dial:

■U.S.: (562) 276-7282, 6 AM to 8 PM, Pacific Time, Monday through Friday and 7 AM to 4 PM, Saturday.

■Canada: (905) 709-2567, 6 AM to 6 PM, Pacific Time, Monday through Friday. Toll or long distance charges may apply.

84 Solving Problems