Please have the following information ready:

■Product name (EPSON Stylus Photo 960)

■Product serial number (located on the back of the printer and on its box)

■Proof of purchase (such as a store receipt) and date of purchase

■Computer configuration and operating system version

■Description of the problem

You can purchase ink cartridges, paper, manuals, and accessories from the EPSON Store at (800) 873-7766 or visit www.epsonstore.com (U.S. sales only). In Canada, please call (800) 463-7766 for dealer referral.

Technical Support for Other Photo Software

For help with the photo software on your CD-ROM, contact these companies:

Software

Web site or e-mail

Telephone

 

 

 

Monaco Systems

http://monacosys.support.html

(978) 749-9944,

 

support@monacosys.com

extension 2204 or 2213

 

 

 

 

8:30 AM to 6 PM, Eastern

 

 

Standard Time, Monday to Friday

 

 

 

Applied Science

http://asf.com/support

—

Fiction Digital ROC

 

 

or Digital SHO

 

 

 

 

 

Solving Problems 85