Print Quality Problems

Problem

Solution

The printout

• You may not be using the correct type of paper for the CX11N.

background seems

If the surface of your paper is too rough, printed characters

dark or speckled

may appear distorted or broken. For best results, use Epson

 

special paper, or smooth, high-quality copier paper. See

 

page 12 for information on choosing paper types.

 

• The paper path inside the product may be dusty. Print three

 

pages containing only one character per page to clean the

 

internal components.

 

• Clean the print head as described on page 93.

 

 

Toner smudges

• Your paper may be moist or damp. Load new paper. Do not

appear on your

store your paper in a humid or damp environment.

printout

• You may not be using the correct type of paper for the CX11N.

 

 

For best results, use Epson paper. See page 12 for information

 

on choosing paper types.

 

• The paper path inside the product may be dusty. Print three

 

pages containing only one character per page to clean the

 

internal components.

 

• There may be a problem with the photoconductor. Replace the

 

photoconductor as described on page 86.

 

• If you still have toner smudging, contact Epson as described

 

on page 128.

 

 

Areas are missing in

• Your paper may be moist or damp. Load new paper. Do not

the printed image

store paper in a humid or damp environment.

 

• You may not be using the correct type of paper for the CX11N.

 

For best results, use Epson paper. See page 12 for information

 

on choosing paper types.

The non-printed side of the page has toner smudges

Toner may have spilled onto the paper feed path. Print three pages containing only one character per page to clean the internal components.

Printing Problems 103