Problem

Solution

The image is

• Make sure the document is flat against the document table.

distorted or blurred

• Do not move the document while scanning.

 

 

• Change the Display Gamma setting for your output device,

 

such as a monitor or the CX11N, in the Configuration window.

 

• Select Unsharp Mask Filter in Professional Mode.

 

• Select Color Control and check Continuous auto exposure in

 

the Configuration window, or click the Auto Exposure button

 

in the Professional Mode.

 

• Change the Resolution setting for your scan.

 

 

Colors are patchy or

• If your original is very thick or warped at the edges, cover the

distorted at the

edges with paper to block external light.

edges of the image

• Adjust the Gamma setting in the Histogram Adjustment

 

 

window in Professional Mode.

 

 

The image is too dark

• Check the Brightness setting using the Image Adjustment

 

window in Home Mode, or the Histogram Adjustment window

 

and the Image Adjustment window in Professional Mode.

 

• Check the brightness and contrast settings of your monitor.

 

• Select Color Control and check Continuous auto exposure in

 

the Configuration window, or click the Auto Exposure button

 

in Professional Mode.

 

• Change the Display Gamma setting for your output device,

 

such as a monitor or CX11N, in the Configuration window.

 

• Change the Destination setting in Home Mode or Professional

 

Mode.

 

 

Moiré (crosshatch)

When you scan printed materials, interference can occur due to

patterns appear in the

the difference between the pitches of the scanning and the

scanned image

halftone screens.

 

Try one or more of the following solutions:

 

• Select the Descreening Filter in Home or Professional Mode.

 

• In Professional Mode, set the Screen Ruling of the

 

Descreening Filter setting to an appropriate setting for your

 

document.

 

• Deselect Clear Unsharp Mask Filter in Professional Mode.

 

• Place a transparent sheet, such as an overhead projector

 

sheet, between your original and the document table.

 

• Reposition your original slightly.

 

• Make the image size slightly smaller.

 

 

Scanning Problems 107