Paper Handling Problems
If paper jams, see page 112.
Problem | Solution |
Paper does not feed | • The paper guides may not be set correctly. Make sure the |
properly | paper guides in all the cassettes are set in the correct paper |
| size positions. |
| • The paper source setting may be incorrect. Make sure that you |
| have selected the correct paper source in your application. |
| • There may be no paper in the cassettes. Load paper into the |
| selected paper source. |
| • Too many sheets may be loaded in the MP Tray or cassettes. |
| For the maximum paper capacity for each paper source, see |
| |
| • Curled paper is loaded. Straighten the paper or load new |
| paper. |
| • If paper does not feed from the optional paper cassette, it may |
| not be installed properly. For instructions on installing it, see |
| |
|
|
Problems Using | To confirm your options are installed correctly, print a status |
Options | sheet. See page 127 for details. |
|
|
Paper does not feed | • The optional paper cassette may not be installed properly. See |
from the optional | page 9 for installation instructions. |
paper cassette | • Make sure you have selected the correct paper source in your |
| |
| application. |
| • If necessary, load paper into the selected paper source. |
| • Make sure that you have not tried to load too many sheets of |
| paper. The cassette can hold a maximum of 500 sheets of |
| 20 lb. paper. |
| • Make sure that the correct paper size is selected in the Tray |
| Menu on the control panel. |
|
|
Paper Handling Problems 111