Problem

Solution

Copies are blank,

• The sealing tape may still be in the toner cartridge. Remove the

or images are

toner cartridge, pull out the sealing tape, and reinstall the toner

missing or faded

cartridge as described on page 82.

 

• If the toner cartridge is low on toner, the copies will be faded.

 

Replace the toner cartridge with a new one.

 

• The accuracy of the copy depends on the quality and size of the

 

original. Try adjusting the Contrast. If your original is too light, the

 

CX11N might not be able to compensate, even if you adjust the

 

contrast.

 

• If the original has a colored background, images in the

 

foreground may blend too much or the background may be in a

 

different shade.

 

 

Completely blank

• You may have loaded the original upside down. In the Auto

pages are output

Document Feeder, load the original with the short edge facing in

 

and the side to be scanned facing up. On the document table

 

place the original face-down with the top left corner of the

 

document located in the lower right corner of the glass.

 

• The paper may be too damp or rough. Load new paper of another

 

type.

 

• The toner might be out.

 

 

ADF Copying Problems (CX11NF Only)

Problem

Solution

A blank copy is

•

Make sure the ADF and the ADF cover are closed firmly.

output

•

Make sure the paper is loaded correctly.

 

 

 

 

110 Solving Problems