Problem Solving

When the Indicators Provide No Help

If any of the following problems occur and the indicators do not offer a solution, refer to the pages given for each problem.

Problems relating to images

No images appear See below

Projection does not start, the projection area is completely black, the projection area is completely blue, etc.

The message "Not Supported." is displayed p.32

The message "No Signal." is displayed p.32

Images are fuzzy or out of focus p.32

Interference or distortion appear in images p.33

Image colours are not right p.34

The whole image appears purplish or greenish, images are black & white, colours appear dull, etc.

(Computer monitors and LCD screens have different colour reproduction performance, so that the colours projected by the projector and the colours appearing on the monitor may not necessarily match, but this is not a sign of a problem.)

Problems such as interference, distortion or black & white checked patterns appear.

Image is truncated (large) or small p.33

Only part of the image is displayed.

Images appear dark

p.34

Vertical stripes appear in the projected

images

p.34

 

Projection stops automatically

p.35

Problems when projection starts

Problems with the remote control

 

Power does not turn on

p.35

The remote control does not work

p.35

Problems relating to images

No images appear

Have you pressed the [Power]

Press

on the remote control or

on the projector's control panel.

button?

 

 

 

 

 

Are all of the indicators

Disconnect the power cable and then reconnect it.

Setup Guide

switched off?

Check the circuit breaker to see if power is being supplied.

Is blank mode active?

Press

on the remote control to cancel the blank function.

Is a video signal being input?

Check that the power for the connected equipment is turned on. If the

 

"Message" menu command has been set to "ON", messages relating to

 

the image signals will be displayed.

 

 

 

 

"Setting" - "On-Screen Display" - "Message" p.20

 

Are the image signal format

Use the "Video Signal" menu command to select the signal format

settings correct?

which matches the connected signal source.

 

 

"Setting" - "Input Signal" - "Video Signal" p.21

 

Have the configuration menu

Try resetting all of the current settings.

p.22

 

settings been made correctly?

 

 

 

 

 

Were the projector and

If the connection is made while the power is already turned on, the

computer connected while their

function (Fn) key that switches the computer's video signal to external

power was already turned on?

output may not work. Turn the power for the computer that is connected

When a computer is

to the projector off and then back on again.

 

 

 

 

 

 

 

connected

 

 

 

 

 

Troubleshooting

31