8
Troubleshooting 8-17
Cardinal U/G
Rev. C
A5 size CHAPTER8.FM
11/6/98 Pass 0
R
Proof Sign-off:
Kimura _______
Nishi _______
Hoadley _______
The On Line light is on but nothi ng prints.
Cause What to do
Your computer may not be
properly connected to the
printer.

Perform the procedure described in

“Connecting to the computer” in the

Setup Guide.
The interface cable may not
be plugged in securely. Check both ends of the cable between
the printer and the computer. Be sure
to secure the connector usin g the wire
retaining clips.
You may not be using the
correct interface cable. Make sure that if you are using a
parallel interface, the cable is a
double-shielded, twisted-pair
interface cable no longer than six feet
in length.
Some error may have
occurred. Check the control panel display if an
error massage appears.
Your software is not
properly set up for your
printer.
Make sure that your printer is
properly selected in your software.
Your computer system’s
memory is too small to
handle the volume of data in
your document.
Try reducing the image resolution of
your document in your image-editing
software, or install more memory in
your computer if you can.