8
Troubleshooting 8-23
Cardinal U/G
Rev. C
A5 size CHAPTER8.FM
11/6/98 Pass 0
R
Proof Sign-off:
Kimura _______
Nishi _______
Hoadley _______
Completely blank pages
Cause What to do
The printer may have loaded
more than one sheet at a
time.
Remove the paper stack and fan it. Tap
it on a flat surface to even the edges.
Then reload the paper.
There may be no toner in the
toner cartridge. If the Toner message ind icates that the
amount of toner is low on the control
panel display or EPSON Status
Monitor 2, read “Replacing a toner
cartridge” starting on page 7-6.
There may be a problem with
the photoconductor unit. Replace the photoconductor unit. See
“Replacing the photoconductor unit”
on page 7-14.
The problem may be with
your software program or
interface cable.
Print out a status sheet by pressing the
control panel button. If blank pages
continue to appear, the problem may
be with the printer. Turn off the
printer and contact your dealer.
The printed image is light or faint
Cause What to do
Your paper may be moist or
damp. The higher the moisture content in the
paper, the lighter the printed output.
Do not store your paper in a humid or
damp environment.
The Toner Save mode m ay be
on. Turn off the Toner Save mode using
the printer driver.