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Contacting Customer Support E-5

Cardinal U/G
Rev. C
A5 size APPE.FM
11/6/98 Pass 0
R
Proof Sign-off:
Kimura _______
Nishi _______
Hoadley _______

Your Dealer

Don’t forget that your dealer can often help identify and resolve problems.
The dealer should always be the first call for advice on problems. They can
often solve problems quickly and easily as well as give you advice on the
next step to take.

EPSON Helpdesk

EPSON Helpdesk is provided as a final backup to make sure our clien ts have
access to advice. Operators on the Helpdesk can aid you in diagnosing
hardware and software problems. They can also advise you on the latest
EPSON products and where the nearest dealer or service agent is located.
Many types of queries are answered here.
The Helpdesk numbers are:
Phone: (02) 9903 9040
Fax: (02) 9903 9189
We encourage you to have all the relevant information on hand when you
ring. The more information you prepare, the faster we can help solve the
problem. This information includes the User’s Guide for your EPSON
product, type of computer, operating system, application programs, and any
other information you feel is required.
For Singapore users
Contact the telephone and fax numbers below:
Phone: (065)337-7911
Fax: (065)334-1185