This chapter describes what you can do if you are having problems printing. It is divided into these sections:
❑Print quality problems. See this section if the print quality is not good or not what you expect.
❑Problems with printing. See this section if your printer is having trouble printing.
❑Paper handling problems. See this section if you have paper jams or other problems with paper handling.
If you have a printing problem, check the appropriate section and follow all suggestions that apply to your problem. Also check the ReadMe icon in the Windows EPSON group or on the Macintosh for the latest information. If none of the suggested solutions solve your problem, see “Where to Get Help” in the Introduction.
Print Quality Problems
To help you determine the nature of the problem, you may want to print a demonstration page and analyze elements on it. See Chapter 2 for instructions.
Print quality problems can often be solved by cleaning the print heads as described earlier in this chapter. Note that it may take as many as five cleaning cycles to solve a print quality problem. If cleaning the print heads does not improve the print quality, try the following:
❑Check the status of the Ink Out O and Ink Out NNN lights to see whether the ink cartridges are low on ink. If so, replace the cartridges as described in Chapter 3.
❑For color or complex grayscale images, turn on MicroWeave and turn off High Speed mode.