Paper Handling Problems

This section describes how to prevent paper jams and ensure that paper feeds properly.

Paper Jam Problems

If paper jams inside the printer frequently, try the following:

Use a higher quality paper that is suitable for ink jet printers and is not too thin, too thick, or rough. For best quality, use EPSON special coated and high-quality glossy papers. See Appendix A for paper specifications.

Fan the stack of paper before you load it.

If you loaded plain paper, try turning the stack over. The printable side may have been facing down.

Do not load too many sheets in the sheet feeder. You can load up to 100 sheets of plain paper, 70 sheets of special coated paper, 10 envelopes, 50 sheets of transparency film (with one sheet of plain paper beneath the stack), or 30 sheets of high-quality glossy paper (with one sheet of plain paper beneath the stack).

Paper Feeding Problems

If paper does not feed properly, the most likely causes are:

Paper is curled or folded. Use flat, undamaged paper.

The paper is of poor quality; use a better quality paper.

The paper is too thin or thick; see Appendix A for paper size and type specifications.

4-12Troubleshooting