Chapter 2, “Controlling the Printer,” provides instructions for managing the printer’s operation through its control panel. It also explains how to access the printer’s Default setting mode.

Chapter 3, “Maintenance,” contains instructions for cleaning the print heads, replacing the ink cartridges, cleaning and transporting the printer, and calibrating the printer from DOS.

Chapter 4, “Troubleshooting,” contains troubleshooting guidelines for any print quality and printer operation problems you may have.

Appendix A, “Technical Specifications,” gives the specifications for the Stylus COLOR II printer.

Appendix B, “Commands and Character Tables,” lists the EPSON ESC/P 2and IBM® X24/X24E emulation commands supported by the printer and shows the printer’s built-in character tables.

A Glossary and Index are provided at the end of the manual.

Where to Get Help

If you purchased your printer in the United States or Canada and you need technical assistance you can call an EPSON Color Specialist at (800) 788-0343.

EPSON also provides customer support and service through a network of Authorized EPSON Customer Care Centers and provides the following services when you dial (800) 922-8911:

EPSON technical information library fax service

Product literature on current and new products

Assistance in locating your nearest Authorized EPSON Reseller or Customer Care Center

Introduction 3