All lights except the Power light flash and nothing prints.

Contact your dealer or your Authorized EPSON servicer.

Printing stops and the Data and Pause lights flash.

There is a problem with the carriage. Turn off the printer. After a few seconds, turn it back on and try printing again. If this does not solve the problem, contact your dealer or an authorized EPSON servicer.

You see a system memory error message on your PC and the printer does not print.

The Copies options in the Windows printer driver require additional system memory. If you see an error message or are unable to print using these options, try closing any unnecessary applications, reducing the size of your print job, turning off the Copies options, or increasing system memory.

The Windows printer driver installed with Windows 3.1 does not work correctly after you upgrade to Windows 95.

You need to reinstall the printer driver after upgrading to Windows 95 so the driver is set up correctly for Windows 95. See the Setup and Software Guide for Windows for instructions.

The printer sounds like it is printing, but nothing prints.

The print heads may need cleaning. See “Cleaning the Print Heads” in Chapter 3 for instructions.

One or both ink cartridges are empty or too old. A cartridge is too old if it has been used longer than six months or beyond the date on its packaging. First clean the print heads as described earlier in this chapter. If this does not solve the problem, replace the ink cartridges.

4-8Troubleshooting