Basic Operation Problems
Problem | Solution |
The power won’t come on. | Make sure your electrical outlet is working and isn’t controlled by |
| a switch or timer. |
| Check that the power cord is connected securely. |
| If the Power light is flashing orange, the TV is cooling down. When |
| it stops flashing and lights orange, you can unplug it or press the |
| Power button to turn it on. |
| If the Power light is flashing green, the TV is warming up. When it |
| stops flashing and lights green, the TV is ready. |
| If the Power light is red, you may have a problem with the TV, |
| depending on the state of the Lamp light. See “Responding to TV |
| |
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The buttons on the TV panel don’t | When the TV is warming up or cooling down (the Power light is |
work. | flashing), you can’t use the buttons. When the Power light stays |
| lit green or orange, the buttons are operable. |
The TV’s fan keeps running when the TV is turned off.
The TV cools itself down using internal power even after you turn it off.
You forgot the password you set up.
Follow the steps on page 43 to access the Lock menu, then enter the master password 0500. Continue following the steps to enter your password again. Make a note of the password you choose.
Picture Problems
ProblemSolution
You don’t see a picture or hear any sound.
If you see the “Signal is not supported” message on the screen, check the signal output by the equipment you have connected. If you connected to a computer, it may be outputting an incorrect refresh rate.
If you see the No Signal message, check that your equipment is connected to the TV correctly and that you’ve put in a disc, tape, or other media, if necessary.
If there are no messages on the TV screen, see if the TV is still warming up (the Power light is flashing green). If so, wait until the light stays lit green.
Check the equipment you connected to make sure you selected the correct settings for sending images to the TV.
If you locked an input source from use using the menus, you need to unlock it. Press the Menu button on the TV panel or remote control. Then follow the steps on page 49 to unlock the input source.
You hear sound, but you don’t see a picture or the picture doesn’t look right.
Make sure the cables are connected to the TV and your equipment correctly. See page 14 for instructions.
Check the equipment you connected to make sure you selected the correct settings for sending images to the TV.
The picture displays with stripes, ghosting, snow, or static.
Check your TV reception and connections. Weather conditions and interference from other nearby equipment may be affecting the picture quality. Turn off or relocate equipment such as hair dryers or microwave ovens, if possible.