TV Reception or Operation Problems

Problem

Solution

TV reception is poor.

Check your antenna, cable, or digital or satellite receiver

 

connections. See page 14 for details.

 

Weather conditions and interference from other nearby

 

equipment may be affecting the picture quality. Turn off or

 

relocate equipment such as hair dryers or microwave ovens, if

 

possible.

 

 

The TV channels can’t be

When the TV is warming up or cooling down (the Power light is

changed or selected.

flashing), you can’t use the buttons. When the Power light stays

 

lit green or orange, the buttons are operable.

 

You may have locked access to certain channels. Press the

 

Menu button on the TV panel or remote control. Check the

 

Channel Lock settings on the Lock menu as described on

 

page 49.

 

You may have marked the channel to be skipped. Press the

 

Menu button on the TV panel or remote control. Check the

 

Manual Program settings on the Channel menu as described

 

on page 41.

 

If your cable system added channels and you can’t receive

 

them, you need to run the Auto Program utility to add them to

 

your TV’s list of receivable channels. Press the Menu button on

 

the TV panel or remote control. Select the Auto Program setting

 

on the Channel menu as described on page 39.

 

 

You can’t receive a digital

You must connect the TV to a digital TV receiver to receive digital

broadcast.

broadcasts.

Light Equipment switch

Remote Control Problems

ProblemSolution

The remote control doesn’t work. If you have problems with the remote control, press any button on the remote to check if the light on the top comes on.

If the light comes on, move closer to the TV when you use the remote control and aim it at a more direct angle. Make sure the room lighting is not too bright and not shining directly on the remote control or the TV receiver window. Also clean the transmitter area on the top of the remote and the receiver window on the TV to see if that helps.

If the light doesn’t come on, make sure the batteries are inserted correctly and are working. If necessary, replace the batteries.

Make sure the equipment switch at the top of the remote control is set to the device you’re trying to control.

If you still have problems with the remote control, try the other suggestions on page 34.

118Solving Problems