If you encounter any problems while using your computer, check the troubleshooting guidelines in Appendix B.

Appendix C provides information on the power-on diagnostics, which you can read if your computer has trouble starting up. Appendix D outlines the system diagnostics checks you can perform on your computer. If you are having trouble with any part of the hardware, you may want to run some or all of these diagnostic checks. Appendix E lists the Equity Ie hardware specifications. Appendix F describes how you do a hardware level format of a hard disk that either you or your dealer install in the Equity Ie.

At the back of the manual is a glossary of computer terms used in this manual. Check the glossary whenever you need to look up an unfamiliar word.

Where to Get Help

Customer support and service for Epson products is provided by a network of authorized Epson dealers and service centers throughout the United States. Epson America provides product information and toll-free support to our dealers and service centers.

Therefore, we ask that you contact the business where you purchased your Epson product to request assistance. If they do not have the answer to your question, they can obtain it through our toll-free dealer support program.

We are confident that this policy will provide you with the assistance you need. If you need to find an Epson dealer or service center in your area, please call our Consumer Information number at 1-800-922-8911.

Introduction

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