Problem Solver 210
The printer has an error.The printer stops printing.Your problem is not listed here.oView the message displayed in the control panel.
See “Control panel” on page 15.
See “What to Do When a Message Is Displayed” on page 204.
oIs the status of print queue Pause? (Windows)
If you stop printing or the printer stops printing because of an error, the print queue enters a Pause
status. You cannot print in this status.
Double-click the printer icon in the Devices and Printers, Printer, or Printers and Faxes folder; if
printing is paused, open the Printer menu and clear the Pause check box.
oDoes the current printer status show Printing Paused (Mac OS X)?
Open the status dialog for your printer and check whether printing is paused.
1. Select System Preferences > Print & Scan (or Print & Fax) > Open Print Queue from the Apple
menu.
2. Double-click the icon for any printer that is Paused.
3. Click Resume Printer.
oDecide whether the trouble is caused by the printer driver or the application. (Windows)
Perform a test print from the printer driver so that you can check that the connection between
the printer and computer is correct and the printer driver settings are correct.
1. Make sure that the printer is turned on and in ready status, and load A4 or larger paper.
2. Open the Devices and Printers, Printer, or Printers and Faxes folder.
3. Right-click the target printer icon, and select Properties.
4. In the Properties dialog, select the General tab and click Print Test Page.
After a while the printer starts to print a test page.
OIf the test page is printed correctly, the connection between the printer and computer is
correct. Go to the next section.
OIf the test page is not printed correctly, check the items above again.
See “You cannot print (because the printer does not work)” on page 208.
The "Driver Version" shown on the test page is the version number of the Windows internal driver.
This differs from the Epson printer driver version that you installed.