Problem Solver 212
oAre you using an old ink cartridge?
The print quality declines when an old ink cartridge is used. Replace the old ink cartridge with a
new one. We recommend using all the ink in the cartridge before the expiration date printed on
the package (within a year of installation).
oHave the ink cartridges been shaken?
The ink cartridges for this printer contain pigment inks. Shake the cartridges thoroughly before
installing them in the printer.
We also recommend that you remove and shake the installed ink cartridges once every three
months to ensure print quality.
See “Replacing Ink Cartridges” on page 193.
oAre the Media Type settings correct?
Print quality is affected if the Media Type you have selected in the Printer Settings screen
(Windows) or Print screen (Mac OS X) in the printer driver does not match with the paper that is
loaded in the printer. Be sure to match the media type setting with the paper that is loaded in the
printer.
oDid you select a low quality mode (such as Speed) as the Print Quality?
If the options selected for Print Quality > Advanced Settings place priority on speed, quality will be
sacrificed for print speed, potentially causing print quality to decline. To improve print quality,
select Resolution options that give priority to quality.
oIs color management enabled?
Enable color management.
See “Color Management Printing” on page 135.
oHave you compared the printing result with the image on the display monitor?
Since monitors and printers produce colors differently, printed colors will not always match
on-screen colors perfectly.
oDid you open the printer cover while printing?
If the printer cover is opened while printing, the print head stops suddenly causing unevenness in
the color. Do not open the printer cover while printing.
oIs Ink Low displayed in the control panel?
The print quality may decline when the ink is low. We recommend replacing the ink cartridge with
a new one. If there is a difference in color after replacing the ink cartridge, try performing head
cleaning a few times.