Problem Solver 219
5. Remove the paper via the paper feed slot or the eject slot.
6. After removing the paper, close the printer cover and press the Z button.
Reload the paper and resume printing.
See “Loading Roll Paper” on page 32.
Cut sheets jam
To remove jammed paper, follow the steps below:
1. Turn off the printer.
2. Turn the printer on.
After a pause, the message Open printer cover and remove jammed Paper will
appear in the display.
3. Open the printer cover and move the print head away from the jam.