Troubleshooting

The front and rear panels have LED warning indicators, as described in the following diagnostic information.

Amplifier Fails to Exit Standby Mode Promptly

The input channel (channels 1 and 2) Signal LED lights green per indicated input channel when an input signal is detected.

Power LED

Signal LED

Problem Description

Problem Solution

Color

State

 

 

Amber

Not lit

No output signal

No input detected, verify the

 

 

 

input signal.

 

 

 

If input is present, raise input

 

 

 

level until signal LED lights.

Green or

Lit

Slow to promptly exit

The output signal level of the

Amber

intermittently

standby mode with

source may be too low to cross

 

 

signal present.

the signal detection threshold

 

 

 

of the amplifier (see amplifier

 

 

 

specifications for details).

 

 

 

Increase the signal level of the

 

 

 

source until the signal LED

 

 

 

lights consistently.

Amber

Lit

No output signal

Amplifier has been placed in

 

 

 

standby mode and output has

 

 

 

been turned off. Check remote

 

 

 

port. DC fault may have been

 

 

 

detected (see below).

Amber

Lit

DC Fault is detected

Disconnect power then

 

 

on either channel. Unit

disconnect the remote port (if

 

 

does not exit standby.

connected). Next, reconnect

 

 

 

power to the unit to determine

 

 

 

if the unit continues to go

 

 

 

into immediate standby upon

 

 

 

power up. In such a case, the

 

 

 

unit should be serviced.

Amplifier Enters Standby Mode Too Early

The input channel (channels 1 and 2) Signal LED lights green per indicated input channel when an input signal is detected.

Power LED

Signal LED

Problem

Problem Solution

Color

State

Description

 

Green or

Lit

Enters standby mode

The output signal level of the

Amber

intermittently

early.

source may be too low to cross

 

 

 

the signal detection threshold

 

 

 

of the amplifier (see amplifier

 

 

 

specifications for details).

 

 

 

Increase the signal level of the

 

 

 

source until the signal LED lights

 

 

 

consistently.

XTRA Series • Troubleshooting

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Extron electronic XPA2001-100V, XPA2001-70V, XPA1002 manual Troubleshooting, Amplifier Fails to Exit Standby Mode Promptly