REFERENCE
TroubleshootingGuide
Check the following guide for the possible cause of a problem before contacting service.
Symptom | Cause | Correction |
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No Power | The power cord is disconnected. | Plug the power cord into the battery outlet securely. |
The power is on, but the | No disc is inserted. | Insert a disc. (Check that the DVD or audio CD |
player does not work. |
| indicator in the display is lit.) |
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No picture. | The TV is not set to receive DVD signal | Select the appropriate video input mode on the TV so |
| output. | the picture from the player appears on the TV screen. |
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| The video cable is not connected | Connect the video cable into the jacks. |
| securely. |
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| The connected TV power is turned off. | Turn on the TV. |
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No sound. | The equipment connected with the | Select the correct input mode of the audio receiver so |
| audio cable is not set to receive DVD | you can listen to the sound from the player. |
| signal output. |
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| The audio cables are not connected | Connect the audio cable into the jacks securely. |
| securely. |
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| The power of the equipment connected | Turn on the equipment connected with the audio cable. |
| with the audio cable is turned off. |
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| The Digital Audio Output is set to the | Set the Digital Audio Output to the correct position, then |
| wrong position. | turn on the player again by pressing the POWER button. |
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The playback picture is poor. | The disc is dirty. | Clean the disc. |
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The player does | No disc is inserted. | Insert a disc.(Check that the DVD, or audio CD indicator |
not start playback. |
| in the display is lit.) |
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| An unplayable disc is inserted. | Insert a playable disc.(Check the disc type, color system |
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| and Regional code.) |
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| The disc is placed upside down. | Place the disc with the playback side down. |
| The disc is not placed within the guide. | Place the disc on the disc tray correctly inside the guide. |
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| The disc is dirty. | Clean the disc. |
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| A menu is on the TV screen. | Press the SETUP button to turn off the menu screen. |
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| The Parental level is set. | Cancel the Parental function or change the parental |
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| level. |
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The Remote control does | The remote control is not pointed at the remote | Point the remote control at the remote sensor of the |
not work properly | sensor of the player. | player. |
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| The remote control is too far from theplayer. | Operate the remote control within about 5m. |
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| There is an obstacle in the path of the | Remove the obstacle. |
| remote control and the player. |
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| The batteries in the remote control are | Replace the batteries with new ones. |
| exhausted. |
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The POWER button and | The buttons or screen holding | In this case unplug the power cord of the player, |
the other buttons are not | error may occur by some discs. | and then plug in the power cord again. |
operated. |
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