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Section 5: General Troubleshooting __________________________________________ 5-1

LCD Messages _____________________________________________________________________ 5-1

Safety Messages (review carefully)______________________________________________________ 5-2

Troubleshooting - LCD and Printer Error Message Tables____________________________________ 5-3

How to use the LCD Error Message Table (example provided)______________________________ 5-4

Troubleshooting with the LCD Error Message Table______________________________________ 5-5

Troubleshooting with the Printer Error Message Table ___________________________________ 5-19

Communications Errors______________________________________________________________ 5-30

Resolving the Communication Errors_________________________________________________ 5-30

Printing a Test Image _______________________________________________________________ 5-32

Reviewing the Alignment Self Test Card ______________________________________________ 5-34

Reviewing the Color Bars Self Test __________________________________________________ 5-35

Reviewing the Device Settings Self Test ______________________________________________ 5-36

Reviewing the Magnetic Self Test ___________________________________________________ 5-38

Reviewing the Resin Self Test ______________________________________________________ 5-39

Section 6: Ethernet Option Section ___________________________________________ 6-1

Introduction ________________________________________________________________________ 6-1

Technical Specification - Ethernet Option ________________________________________________ 6-2

Functional Specification - Ethernet Option ________________________________________________ 6-3

Network Services - Overview ____________________________________________________6-4

Reviewing the Print Server__________________________________________________________ 6-4

Reviewing the Web Page Server _____________________________________________________ 6-4

Reviewing the Network Management Interface __________________________________________ 6-4

Reviewing the Telnet Server ________________________________________________________ 6-4

Network Management Interface _________________________________________________6-5

Telnet Command Line Interface _________________________________________________6-5

Initiating a Telnet Session __________________________________________________________ 6-5

Reviewing the Telnet Command Table ________________________________________________ 6-6

Ethernet Web Pages – Standard Procedures ______________________________________6-12

Reviewing Web page security _________________________________________________________ 6-12

Logging In ________________________________________________________________________ 6-13

Accessing the Home page ____________________________________________________________ 6-14

Reviewing the Home Page ___________________________________________________________ 6-15

Reviewing the Home Page Categories and Fields (table)__________________________________ 6-16

Configuring the Network Settings______________________________________________________ 6-16

Accessing the Network Settings page_________________________________________________ 6-17

Reviewing the Interface ___________________________________________________________ 6-18

Reviewing the Current Settings _____________________________________________________ 6-19

Switching to the Automatic IP Address Mode __________________________________________ 6-20

Changing to the Static IP Address Mode ______________________________________________ 6-21

Using the Clear Changes button _____________________________________________________ 6-23

Using the Media Information page _____________________________________________________ 6-24

Using the TCP/IP page ______________________________________________________________ 6-25

Using the TCP/IP page ____________________________________________________________ 6-26

Using the Printer page _______________________________________________________________ 6-27

Using the System Log page___________________________________________________________ 6-29

Changing the Log Name___________________________________________________________ 6-30

Selecting the Log Type____________________________________________________________ 6-32

Selecting the Log Destination_______________________________________________________ 6-34

Setting up Email Event logging _____________________________________________________ 6-36

Specifying UDP Event logging _____________________________________________________ 6-38

Specifying TCP Event logging ______________________________________________________ 6-40

HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1)

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FARGO electronic HDPii manual General Troubleshooting

HDPii specifications

The FARGO electronic HDPii is a high-performance card printer known for its ability to produce high-definition plastic cards with exceptional quality and reliability. This advanced printing technology is particularly popular in various industries, including corporate, educational, and government sectors, where secure and durable identification cards are paramount.

One of the standout features of the FARGO HDPii is its High Definition Printing (HDP) technology. Unlike traditional dye-sublimation printers, which print directly onto the card surface, the HDPii prints images onto a thin film that is then fused to the card. This method ensures vibrant colors and sharper images, even for intricate designs and fine text. Moreover, the HDP technology allows for printing in full color and supports a wide range of card formats, including access control cards, smart cards, and ID badges.

Another key characteristic of the FARGO HDPii is its versatility. The printer is capable of handling both single-sided and dual-sided printing tasks, making it adaptable to various requirements. Users can customize card designs according to specific needs, whether they require simple identification badges or sophisticated security credentials with embedded technology.

The HDPii is also designed with user-friendliness in mind. Its intuitive interface simplifies operation, and the printer can be easily integrated into existing workflows. The system is equipped with USB and Ethernet connectivity options, allowing for seamless integration with different operating systems and network environments.

Security is another essential aspect of the FARGO HDPii. The printer supports advanced encoding options, such as magnetic stripe, smart card, and proximity card encoding, ensuring that users can create secure cards that meet stringent identification standards. Additionally, the HDPii has built-in security features to prevent unauthorized access and tampering with printed cards.

Additional characteristics include its compact design, which makes it suitable for various workspace environments. The printer's robust construction ensures longevity, with minimal maintenance required. With an impressive print speed, the FARGO HDPii can produce up to 150 full-color cards per hour, making it an efficient choice for high-volume production.

In conclusion, the FARGO electronic HDPii is a state-of-the-art card printer that combines high-quality output, versatile features, and advanced security technologies. It is an ideal solution for organizations looking to streamline their card production processes while ensuring the highest standards of security and design. With its reliable performance and user-friendly design, the HDPii continues to be a preferred choice for remarkably effective identification solutions.